Shopping Information

  • How can I place an order?

    You can browse our products on the MelAurica website, select your desired items, and add them to the cart. Once ready, proceed to checkout, enter your shipping information, and complete your payment to place the order.

  • Orders can only be modified before they are shipped. If you need to make a change, please contact our support team immediately at support@melaurica.com.

  • We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

  • Standard shipping usually takes 5–10 business days depending on your location. You will receive a tracking number once your order has been dispatched.

  • Yes, we offer worldwide shipping. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

  • We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

Returns and exchanges

  • We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

  • To initiate a return, contact support@melaurica.com with your order number and reason for return. We will provide a Return Authorization (RA) number and detailed instructions for returning the item.

  • We do not offer direct exchanges. To exchange an item, please return the original product and place a new order for the item you want.

Payment information